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The Kenya National Examinations Council (KNEC) recently opened applications for KJSEA examiners’ training, but on day two of the exercise, some teachers have reported that the application icon is missing from their KNEC CP2 portal accounts. This has left many applicants confused and wondering whether they have been locked out of the process.
If you are among those affected, don’t panic! Here’s what could be causing the issue and what you can do about it.
Why is the KJSEA Examiners’ Training Application Icon Missing?

Several factors could explain why some teachers are unable to see the KJSEA application link on their KNEC CP2 portal login:
1. Application Slots Are Limited

KNEC processes applications on a first-come, first-served basis, and it is possible that certain subject slots have already been filled. If your subject category is full, the option to apply might have been removed from the portal.
2. You May Not Meet the Eligibility Criteria
To qualify for KJSEA Examiners’ Training, applicants must:
✔️ Be a Junior Secondary School (JSS) teacher with at least three (3) years of teaching experience
✔️ Be TSC-registered via the TSC registration portal
✔️ Have a Diploma or Degree in Education
✔️ Be 50 years old or below
✔️ Be recommended by their Head of Institution
If your TSC registration details are incomplete or incorrect, or if you do not meet the set requirements, the application icon may not appear in your CP2 account.
3. Technical Issues on KNEC’s CP2 Portal
The KNEC CP2 portal may be experiencing technical hitches due to high traffic from thousands of teachers trying to access it. If the system is overloaded, certain features—including the application icon—might not display properly.
4. Browser Issues or Cache Problems
Your browser settings or cached data may be causing display errors. If your CP2 account is not loading properly, the application icon may fail to appear.
5. KNEC Has Temporarily Disabled Applications
Sometimes, KNEC temporarily disables applications for system updates or to process existing submissions before reopening new slots. If this is the case, the application icon may disappear and reappear later.
How to Fix the Missing KJSEA Training Application Icon
If you cannot see the KJSEA examiners’ training application icon on your KNEC CP2 portal, try the following solutions:
1. Refresh the Page and Try Again
🔄 Refresh your browser (Press Ctrl + F5 on a computer or swipe down to refresh on mobile).
2. Clear Your Browser Cache
🧹 Go to your browser settings and clear cached files before logging in again.
3. Switch to a Different Browser
🌐 Try using Google Chrome, Mozilla Firefox, or Microsoft Edge for better compatibility.
4. Log in During Off-Peak Hours
⏰ The CP2 portal may be overloaded. Try logging in early in the morning or late at night when there is less traffic.
5. Confirm That You Meet All Eligibility Requirements
Before applying, make sure you meet all the official eligibility requirements set by KNEC. These include:
✅ Academic Qualifications: You must hold a Diploma or Degree in Education from a recognized institution.
✅ Teaching Experience: You need to have at least three (3) years of active teaching experience in a Junior Secondary School (JSS).
✅ TSC Registration: Your TSC number must be active on the TSC portal login. Teachers without an active TSC registration will not be considered.
✅ Age Limit: Only teachers who are 50 years old or below are eligible for training.
✅ Recommendation from School Head: Applicants must be recommended by their Head of Institution, confirming that they are competent and qualified to serve as examiners.
✅ Subject Specialization: Ensure that your teaching subject matches the subjects required for KJSEA examiners. Some subjects may have limited slots, which can affect the availability of the application icon.
✅ No Previous Misconduct: Teachers with disciplinary cases recorded on the TSC entry and exit portal or KNEC records may be disqualified from training.
If you fail to meet any of these requirements, you may not be able to apply, and the application icon may not appear on your CP2 portal account.
6. Contact KNEC for Support
☎️ If the problem persists, reach out to KNEC’s ICT support team via the official KNEC website: https://www.knec.ac.ke
Stay Updated on KJSEA and KPSEA Exams
Apart from KJSEA, the KPSEA exams are also a key focus under the Competency-Based Education Curriculum (CBA). If you are involved in the administration of KPSEA exams, you should check the KPSEA portal for updates on:
📌 KPSEA results release date
📌 KPSEA 2024 exam papers PDF downloads
📌 KPSEA attendance register submission
📌 KPSEA timetable 2024 updates
For JSS teachers preparing for JSS exams, make sure you are familiar with the JSS KNEC portal, where JSS examiners will submit assessment results.
Final Thoughts
If you are experiencing issues with the KJSEA Examiners’ Training application, don’t give up! Try the troubleshooting steps above and keep checking the KNEC CP2 portal login regularly. If the issue persists, reach out to KNEC support for further assistance.
📢 Stay updated on KJSEA training, KPSEA exams, and JSS news at 👉 KenyanTeachers.com
💬 Are you facing this issue? Share your experience in the comments!